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FAQ transport logistic Online 2021

Which functions can be used on the digital event platform of transport logistic Online 2021? How do you log in or edit your profile? Answers to the most common questions can be found in the FAQs and How-to videos.

FAQs

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General Questions

As transport logistic Online is taking place for the first time, it is not possible to make a definitive statement on the number of participants at the moment.

To promote your participation in the event, we will provide you with our social media booklet with free promotional material on our website. This way you can also draw your customers' attention to your participation.

No, there are no capacity restrictions. There is more than enough server capacity available to allow all expected participants to utilize the platform.

The focus is on four primary components:

  • Matchmaking that is supported by AI
  • Participating in Livestreams (Live interviews, expert contributions, discussion rounds, start-up pitches)
  • Direct contact with companies, e.g. via the chat function
  • Presentation – Companies can present themselves with a short company profile and product profiles.

The navigation in the platform will be in English.

Depending on the chosen presentation language, the session title and description will be displayed in the respective language.

Participants will always receive all information in their local time.

To ensure optimum performance of the platform, we recommend that you use Google Chrome or Firefox as your internet browser.

No, the chat function is only available on the digital platform. It is not possible for sponsors to integrate their own chat programs.

  • You will receive an email containing a registration code.
  • Simply login using your email address and your registration ID for the Event.
  • Select a new password.
  • Fill out your individual profile with your company information. The more detailed your information, the more networking opportunities you can create.
  • Interact with content and recommendations in the virtual space to receive more suggestions according to your interests

  • Open the start page of the digital platform.
  • Enter your email address and then click on “Continue”
  • In the next step, the system will ask you to enter your password.For this step, click on ‘Forgot or don't know your password?’
  • Within a few minutes, you will receive an email containing a link (please also check your spam folder)
  • The link will take you to a website where you can reset your password

  • In the digital platform, click on your profile in the top right-hand corner.
  • In the navigation bar on the left you will now find the item "Change Email".
  • There you can enter a new email address. This will then also be used for your login from now on.

Questions regarding participating as a participant.

The focus is on four primary components:

  • Matchmaking that is supported by AI
  • Participating in Livestreams (Live interviews, expert contributions, discussion rounds, start-up pitches)
  • Direct contact with companies, e.g. via the chat function
  • Presentation – Companies can present themselves with a short company profile and product profiles.

The matchmaking function draws on the interests specified in the registration process.

A calculation is run in the background to determine how well sponsors’ and participants’ interests match up. Contact recommendations are then generated based on this information.

Additional information such as movement data, search patterns and existing contacts can then be used to create additional contact recommendations automatically.

Yes, it is possible to set up business appointments by using a calendar. All appointments that you set up, as well as all events that you would like to take part in, are clearly displayed in a single location in your personal agenda. It is also possible to export this information to your external calendar.

Visit the profile of the attendee that you would like to meet. Here, you can click the ‘interested’ button to show that you are interested in this contact. If they are also interested, a chat window will open. However, you can also request an appointment directly from the profile.

Go to the profiles of attendees that are relevant for you and click on the ‘interested’ button. If the attendee is also interested, they will be added to your contacts and you will be able to get in contact with them via chat. Alternatively, it is possible to request a virtual meeting (video call) at any time.

As soon as a business appointment has been confirmed, it will appear in your personal calendar with a button linking to the virtual meeting room. You can click on this button five minutes before the appointment, and it will take you directly to the meeting room.

From April 26, 2021 onward the platform including Matchmaking and chat will be available for youl. Allowing you to set up appointments with attendees at any time during and after the event. As a user, you can set that you are notified by email as soon as a contact request is received. The platform will be available for you until May 21, 202. We will inform you when the platform is closed.

As many as 50 people can take part in a virtual meeting.

In addition to digital matchmaking, you can also find new contacts using the attendee list and sponsor list. Furthermore, you can filter these lists using various criteria.

We query attendees about their interests during the registration process, and these responses are automatically matched with those given by other attendees. This information is fed into the AI-supported matchmaking process to suggest relevant contacts.

In addition, attendees can also proactively search for contacts within the list of attendees and sponsors.

Your personal profile is your business card, it should be important to fill it with meaningful information. It should that arouse interest in the other participants and invite them to contact you.

Even so, always keep in mind that virtual events thrive on active communication by everyone involved! That means that your active participation is at least as important as creating a strong profile page. Only through a targeted and proactive address can you get to know new industry experts for exchange and networking – and, as a first step, you will be supported by the integrated matchmaking tool.

Sponsors can supplement their company profile with separate product pages in which they provide detailed information on their product portfolio. These are separate pages that can be supplemented with a video, images and text to ensure that participants are optimally informed about their product range.

Option 1: First you must register on the platform

When you log in for the first time, the platform will help you set up your profile. To do this, proceed as follows:

  • First you must register on the platform
  • Now log in to the platform
  • A window will open automatically to ask about your preferences
  • Please answer all the questions, as this information will also be saved in your profile and serve as a database for the matchmaking tool.
  • Click on the highlighted field to enter your responses
  • You can add to your answers by clicking on ‘+’

All information can also be changed or added to in the platform at a later date.

There is no official deadline, which means that last-minute deciders will also be able to take part. Even so, we recommend that company profiles be completed before the platform officially opens to ensure that participants can begin their preparations and find their way through the event. Please note that company profiles will be updated once a day.

Yes, you can update your profile at any time during the event.

The transport logistic Online follows the current version of the General Data Protection Regulation (GDPR).

You can set in your profile who is allowed to view your stored data (telephone number and email address). You can choose whether

  • only your known contacts
  • each participant or
  • nobody can see your contact details

Questions regarding participating as a sponsor

The first port of call for every potential customer is your own company profile page – this serves as your business card and as a virtual replacement for your exhibition stand. As a result, you should try to fill your company profile with meaningful information that arouses participants’ interest and spurs them to contact you.

You can integrate image, video, or PDF files into your company profile to make it even more attractive. Even so, it is important to remember that virtual events thrive on active communication by everyone involved! That means that the active participation of your sales staff is at least as important as creating a strong profile page. It is only by proactively targeting and addressing potential customers and partners that you will be able to achieve your desired sales success. Much as with a physical trade fair stand, it is important that your sales team actively seek contact with other participants to make your trade fair experience a success – as a first step, you will be supported by the integrated matchmaking tool.

It is not necessary to be reachable throughout the whole event. You can post the times at which your team members will be available in your profiles. We recommend that you ensure at least some availability of your staff even after the event has concluded so that you can take full advantage of the dialogue and interaction fostered by matchmaking.

No, it is not possible to include a product assignment in the product profiles. Team member profiles can be filled individually as desired. The position of each team member is displayed in the company overview.

You have the option of integrating individual product profiles into your company profile. These are separate pages that can be supplemented with a video, images, and text to ensure that participants are optimally informed about your product range.

It is not possible to integrate live streams into your company profile.

As part of your booked package, you can embed recorded videos in your company profile. These might be company videos or an additional product video for each product.

The integration of a live stream is only possible in the form of your session.

Regardless, it is also possible to book video conferences and video calls that you can use as part of your participation.

No, the chat function is only available on the digital platform. It is not possible for sponsors to integrate their own chat programs.

The matchmaking function draws on the interests specified in the registration process.

A calculation is run in the background to determine how well sponsors’ and participants’ interests match up. Contact recommendations are then generated based on this information.

Additional information such as movement data, search patterns and existing contacts can then be used to create additional contact recommendations automatically.

‘Connections’ include the contacts that are established with someone either through a planned meeting or on account of mutual interest (i.e., a ‘match’). You can chat with these contacts or request a meeting.

From April 26, 2021 onward the platform including Matchmaking and chat will be available for youl. Allowing you to set up appointments with attendees at any time during and after the event. Even users who are not logged in will be notified by email that they have received a contact request. The platform will be available for you until May 21, 202. We will inform you when the platform is closed.

There is no official deadline, which means that last-minute deciders will also be able to take part. Even so, we recommend that company profiles be completed before the platform officially opens to ensure that participants can begin their preparations and find their way through the event. Please note that company profiles will be updated once a day.

You can find new contacts using the particpants list. You can also filter this list using various criteria.

We query attendees about their interests during the registration process, and these responses are automatically matched with those given by other attendees. This information is fed into the AI-supported matchmaking process to suggest relevant contacts.

In addition, attendees can also proactively search for contacts within the list of attendees and sponsors.

Yes, it is possible to set up appointments with experts by using a calendar. All appointments that you set up, as well as all events that you would like to take part in, are clearly displayed in a single location in your personal agenda. It is also possible to export this information to your external calendar.

Particpants who are identified as a match can be contacted using the chat function. Alternatively, it is possible to set up a virtual meeting (video call) with preferred contacts at any time.

Particpants who are identified as a match can be contacted using the chat function. Alternatively, it is possible to set up a virtual meeting (video call) with preferred contacts at any time.

As many as 50 people can take part in a virtual meeting.

Demo access is not possible. However, you will be supplied with a ‘How to’ guide in advance containing screenshots that demonstrate how to set up an company profile and carry out other functions.

Yes, you can update your profile at any time during the event.

Data protection

The transport logistic Online follows the current version of the General Data Protection Regulation (GDPR).

No sensitive participant details will be shared on the platform. As soon as you have contacted a participant, you can network with them using the chat or video function and exchange contact details. Once you are connected, you can use the "Teams" function to export the contact data.

Quick Start Guides

Download our Quick Start Guide. This will take you through the digital event platform step by step.

How-to Videos

You will find all features, which will be available to you during the digital event, by watching the how-to videos.

Support

Do you still have questions? No problem, please contact us.

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Messe München GmbH
transport logistic Visitor hotline
Messegelände, 81823 München
+49 89 949-11369
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